Everything about Retain Dental, answered.

Retain Dental is a patient retention platform for dental practices. It gives each clinic its own branded patient app where patients follow their aftercare, earn loyalty points, and refer friends, so every visit leads to the next one.

Solo dental practices, multi-doctor practices, multi-location groups, and DSOs. Any practice that wants patients to come back and bring their family, rather than relying on paid ads to replace them.

Your PMS runs the clinical and billing side of the practice. Retain Dental runs the patient relationship between visits: aftercare, recall, rewards, reviews, and referrals. It works alongside Dentrix, Eaglesoft, and Open Dental rather than replacing them.

Yes. It is built specifically for dental workflows, including aftercare protocols for aligners, implants, and post-op care, plus dental recall intervals and treatment-based rewards.

When treatment ends, you assign an aftercare plan from your dashboard. It appears in the patient app as a daily checklist. Patients check off each step and earn points for consistency, while your team sees adherence in real time.

Yes. Retain Dental ships with dental protocols for clear aligners, implants, extractions, whitening, and more, and you can edit the steps or add your own tasks for any treatment.

Yes. Patients check in daily and can upload progress photos, which builds a compliance record your team can review before the next visit instead of discovering non-compliance at the chair.

Patients earn points for treatments and for aftercare check-ins. Points build towards membership tiers that unlock perks, and they can be redeemed for rewards your practice chooses.

Family members linked in the same household share a single points balance. It turns one patient into a family on a plan, and it is one of the strongest drivers of repeat visits.

Patients can share your clinic with a friend and pass along points. When the friend books, both are rewarded, so referrals become a built-in mechanic rather than an occasional ask.

Yes. Retain Dental is white-label. Your clinic name, logo, and colors appear throughout the patient experience, on your own subdomain.

No. Your app is a progressive web app (PWA). Patients tap a link and add it to their home screen, which means no app store review, no download friction, and instant updates.

Most practices are live in about 20 minutes: add your branding, import patients or connect your PMS, and send your first aftercare plan.

Yes. Retain Dental integrates with Dentrix, Eaglesoft, and Open Dental, and can sync patient records so you are not maintaining two lists.

Retain Dental is HIPAA-aligned. We sign a Business Associate Agreement (BAA) with every practice and protect protected health information with encryption in transit and at rest, role-based access control, and audit logging.

SOC 2 Type II is in progress, not yet complete. We are happy to share our current security documentation during a demo and will update this page when the audit is finished.

You do. Your practice owns its patient data, and you can export it at any time. There is no lock-in.

Pricing is per location and based on the number of active patients you have, with no setup fees and no per-feature upcharges. Book a demo and we will show you exactly what it looks like for your practice.

Yes. Every plan starts with a 14-day free trial, no credit card required, so you can run it on your real patients before you pay anything.

No long-term contract is required. You can cancel at any time.