Comparison

Retain Dental vs Solutionreach

Solutionreach is a long-standing patient communication platform for dental and medical practices. It focuses on reminders, two-way texting, and reputation management.

Where Solutionreach wins

Solutionreach is strong at communication: appointment reminders, two-way texting, and review requests. If your only problem is "we need to text patients", it covers that.

Where Retain Dental wins

Retain Dental is not a messaging tool. It is the patient relationship between visits: aftercare in your own branded app, loyalty points, family pooling, and referral rewards. Messaging is a feature inside it, not the whole product.

Feature comparison

Capability Retain Dental Solutionreach
Branded patient app (your logo and colours) Yes No
Aftercare checklists with adherence tracking Yes No
Loyalty points and membership tiers Yes No
Household points pooling for families Yes No
Referral rewards Yes No
Two-way texting and reminders Yes Yes
Review requests Yes Yes
Multi-location dashboard Yes Yes
Works alongside your PMS Yes Yes
Time to live About 20 minutes 1 to 2 weeks

Comparison reflects publicly available product information and may change. Verify current details with Solutionreach directly.

Questions worth asking

Is Retain Dental a replacement for Solutionreach?

For some practices, yes. Retain Dental covers reminders, recall, and review requests, and adds the branded app, aftercare, loyalty, and referrals that communication tools do not. Many practices run Retain Dental alongside their existing comms vendor while they transition.

Can I keep my existing texting number?

In most cases, yes. We port or forward your existing number as part of onboarding, so patients keep getting messages from the number they already know.

Give your patients a reason to come back, and a reason to bring a friend.

Start free, and watch aftercare turn into retention, reviews, and referrals, in weeks, not quarters.

14 days free | No credit card | HIPAA-aligned | Cancel anytime